Privacy Policy for Vinote

Effective Date: 9/14/2025

Last Updated: 9/14/2025

Introduction

Welcome to Vinote ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Vinote (the "App").

Please read this privacy policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide to Us

  • Account Information: When you create an account, we collect your email address, username, and password.
  • Profile Information: You may choose to provide additional information such as your name, profile picture, and wine preferences.
  • Wine Journal Entries: Information about wines you save, including:
    • Wine names, vintages, and producers
    • Tasting notes and personal ratings
    • Photos of wine bottles and labels
    • Purchase information (price, location)
    • Consumption dates and occasions
  • AI Sommelier Interactions: Questions you ask and conversations with our AI wine assistant.

Information Collected Automatically

  • Usage Data: We collect information about how you interact with the App, including features used, pages viewed, and actions taken.
  • Device Information: We collect device-specific information such as:
    • Device type and model
    • Operating system and version
    • Unique device identifiers
    • Mobile network information
  • Analytics Data: We use Firebase Analytics to collect anonymized usage statistics to improve our services.
  • Crash Reports: We collect crash data and performance metrics through Firebase Crashlytics to improve app stability.

Information from Camera

With your permission, we access your device camera to:

  • Take photos of wine bottles and labels
  • Scan wine labels for automatic information extraction

We do not access your camera without your explicit permission, and you can revoke this permission at any time through your device settings.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App's functionality
  • Create and manage your account
  • Save and organize your wine collection
  • Provide personalized wine recommendations through our AI Sommelier
  • Generate insights and statistics about your wine preferences
  • Send you technical notices and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

  • Service Providers: We use the following third-party services:
    • Firebase (Google) for authentication, database, analytics, and crash reporting
    • OpenAI for AI Sommelier functionality (conversations are processed but not stored by OpenAI)
    • Cloud storage providers for image storage
  • Legal Requirements: If required by law or in response to valid requests by public authorities
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition
  • With Your Consent: We may share your information for any other purpose with your explicit consent

Data Storage and Security

Your data is stored securely using Firebase services with the following measures:

  • Encrypted data transmission using HTTPS/TLS
  • Encrypted data storage
  • Firebase Authentication for secure account management
  • Firebase Security Rules to protect data access
  • Regular security updates and monitoring

While we implement appropriate technical and organizational measures to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy. We will also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request a copy of your wine journal data
  • Withdraw Consent: Withdraw consent for data processing where applicable
  • Opt-out: Opt-out of marketing communications (if applicable)

To exercise these rights, please contact us using the information below.

Children's Privacy

The App is not intended for use by individuals under the legal drinking age in their jurisdiction, and not for anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of personal information (which we do not do).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@vinote.co.uk
Address: YOUR_CITY, YOUR_COUNTRY
App Name: Vinote
Developer: Vinote Ltd.

Acceptance of This Policy

By using Vinote, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our App.